Privacy Policy

What are cookies?

Cookies save you the trouble of re-entering certain information in some registration areas, help to deliver content-specific information to you, and track which sections of the site are most popular. A ‘cookie’ is actually a file that our web server or the web server of one of our service providers or third-party partners may send to your computer when you access one of our sites. This file is then stored on your computer.

What types of personal information is collected through the use of cookies?

Cookies may obtain information identifying your computer or browser, including a device ID, your IP Address, and/or an Ad ID, as well as information relating to your browsing history. The information we obtain through the use of cookies may be combined with other personal data relating to you.

What types of cookies and other tracking technologies do we use and for what purposes?

Our site may use the following types of cookies and tracking technologies, for the following purposes:

  • Strictly Necessary Cookies. Strictly necessary cookies are necessary for the website to function and cannot be switched off in our systems. These cookies are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but blocking these cookies will prevent the site from working. These cookies typically do not store personal data.
  • Functional Cookies. Functional cookies enable our websites to provide enhanced functionality and personalisation. They may be set by us or by third party service providers whose services we have added to our pages. If you reject these cookies then some or all of these services may not function properly.
  • Performance Cookies. Performance cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. These cookies help us understand how our sites are being used, such as which sites are the most and least popular and how people navigate around the site. The information collected in these cookies are aggregated, meaning that they do not relate to you personally. Opting out of these cookies will prevent us from knowing when you have visited our site and will prevent us from monitoring site performance. In some cases, these cookies may be sent to our third party service providers to help us manage these analytics.
  • Social Media Cookies. Social media cookies are set by a range of social media services that we have added to the site (such as Facebook, Twitter, linkedin) to enable you to share our content with your friends, colleagues, and networks. These cookies are capable of tracking our browser across other sites and building up a profile of your interests. This may impact the content and messages you see on the other websites you visit. If you do not allow these cookies, you may not be able to use or see these sharing tools.
  • Targeting Cookies. Targeting cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. These cookies do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
  • Web Beacons. A web beacon is a piece of software code on a web page or in an e-mail message that is used to track pages viewed or messages opened. Web beacons tell the web site server information such as the IP address and browser type related to the visitor’s computer. Web beacons may be placed in online advertisements that bring people to our site and on different pages of our site. Web beacons provide us with information on how many times a page is opened and which information is consulted. Web beacons are also known as internet tags, single-pixel gifs, clear gifs, and invisible gifs.

How does our site respond to web browser “Do Not Track” signals?

Certain web browsers and other programs may be used to signal your preferences to Roche about how or whether Roche or third parties may collect information about your online activities. Currently, Roche does not respond to such signals.

What choices do you have regarding the delivery of targeted advertisements on third-party sites?

Most internet browsers allow you to change your browser settings to notify you when you receive a cookie, which lets you choose whether to accept the cookies, or to automatically refuse all cookies. Note that doing so may impact the functionality of some parts of our websites. If you have previously accepted cookies, you can use these same browser settings to reject such cookies if you change your mind.

Additionally, this website may use third party analytics tools to collect and manage Performance Cookies on our behalf. Some specific tools we use include Adobe Analytics and Google Analytics, as described below:

  • Adobe Analytics: We use Adobe Analytics on our websites, which collects information through cookies. If you would like to opt out of having your data used by these cookies, please use Adobe’s opt-out tool, available here: https://www.adobe.com/privacy/opt-out.html
  • Google Analytics. Our websites may use certain Google Analytics Advertising Display Features, which collect information through cookies, including Remarketing with Google Analytics and Demographics and Interests reporting. If you would like to opt out of having your data used by these cookies, please use Google’s opt-out tool, available here: https://tools.google.com/dlpage/gaoptout/.

Identity and Contact Details of the Data Controller

The data controller is Roche Canada.

In the event that your Personal Data is covered by the EU General Data Protection Regulation (“EU”) 2016/679 (“GDPR”), the EU representative of F. Hoffmann-La Roche Ltd is Roche Privacy GmbH, Emil-Barell-Str. 1, D-79639 Grenzach-Wyhlen. You may contact the data controller by mail at Roche Canada, 7070 Mississauga Drive, Mississauga, Ontario, L5N 5M8 Canada or email at [email protected] 

The California Supplemental Privacy Notice provides the appropriate channels for contacting Roche with questions, requests, and inquiries in scope of California law.

How and Why We Process Your Personal Data

On this website, we only use Personal Data that does not directly identify you by name, but could be used to identify that a specific computer or device has accessed our website (including IP-addresses).

We process your Personal Data on our websites for the following reasons:

  • To perform website analytics and measure website performance;
  • To maintain the website, including for security purposes.

More Information on our Processing Activities

This table outlines each website-related processing activity in greater detail and provides information on the categories of information collected for each activity as well as the legal basis of processing for each of these activities, if and to the extent the data processing is subject to GDPR.

Purpose and categories of dataLegal BasisCitation
Website Analytics and Tracking.
Where permitted by law, we may combine Personal Data you provide with other information you’ve provided to Roche through our websites. Where permitted by law, we may also combine Personal Data collected through our websites and online resources with Roche’s offline records and information provided to us by third parties. More information about this can be found in the section below.
In cases where we collect this information automatically, we collect and process this information for our legitimate business interests. In other cases, we will collect and process this information pursuant to your consent.Article 6(1)(f) GDPR
Article 6(1)(a) of the GDPR
To Run and Maintain our Website.
We use this information to secure our websites, network systems, and other assets. This may include information concerning your IP Address, geographic location, resources you have accessed, and similar information.
We collect this information automatically, for our legitimate business interests to run, maintain, and secure our websites.Article 6(1)(f)

Please visit the California Supplemental Privacy Notice for more information about Personal Data processing activities as they relate to California residents.

Cookies and Other Web Trackers

Please see our Cookie Policy for more information.

Certain web browsers and other programs may be used to signal your preferences to Roche about how or whether Roche or third parties may collect information about your online activities. Currently, Roche does not respond to such signals.

Use of Data for Marketing

We do not sell or transfer your Personal Data to any non-affiliated entity for their own direct marketing use unless we provide clear notice to you and obtain your explicit consent. We use third party advertising companies to place ads on other websites. These companies may use data about your visits to this and other websites in order to measure advertising effectiveness and to provide advertisements about our goods and services that may be of interest to you. If you would like more information about this practice and your choices to opt out of having this information used by these companies, see our Cookies Policy.

Information Sharing / Recipients of Personal Data

Recipients of your Personal Data

We may share your Personal Data with Roche’s affiliates around the world. Our Roche affiliates will use your Personal Data for the same purposes as we do. A list of Roche’s affiliates is available in the current annual report, which can be found in the Investors section of www.roche.com.

We may also share your Personal Data with third parties, such as our service providers, for the following purposes:

  • To conduct technical maintenance of our websites and other web platforms;
  • To respond to appropriate requests of legitimate government authorities, or where required by applicable laws, court orders, or government regulations; and
  • Where needed for corporate audits or to investigate or respond to a complaint or security threat

International Transfers of Your Personal Data

Any Personal Data you provide to us through your use of this website may be transferred to or stored in a geographic region that imposes different privacy obligations than your country of origin. This means that your Personal Data may be sent to a country with less restrictive data protection laws than your own. Any such transfer will be conducted in compliance with applicable law.

If your Personal Data is covered by the GDPR: For transfers of Personal Data to a third country outside the European Union (EU), European Economic Area (EEA) or in absence of an adequacy decision, within the Roche Group, business partners and service providers, we establish the contracts containing the EU Standard Contractual Clauses, which according to the EU Commission decisions of 27 December 2004 (2004/915/EC) and 05 February 2010 (C(2010)593) or according to EU Commission decision of 04 June 2021 (EU 2021/914), whichever is applicable, constitute appropriate and suitable safeguards to ensure compliance with GDPR.

Retention / Storage Period of Your Personal Data

The length of time in which we will store your Personal Data will differ depending on the purpose for which we have collected and are processing your data. In most cases, we will keep the data for three (3) years following our last interaction with you. We may, however, maintain your data for a longer period of time if we are required by law to maintain your data. 

Information About Your Rights Regarding Your Personal Data

You may have certain rights regarding our use and processing of your Personal Data.

Your Rights If Your Data is Covered by the GDPR

If your Personal Data are covered by the GDPR (that is, if you are an individual within the European Economic Area), you have the following rights with respect to your Personal Data:

  • The right to request access to the Personal Data that Roche has about you;
  • The right to rectify or correct any Personal Data that is inaccurate or incomplete;
  • The right to request a copy of your Personal Data in electronic format so that you can transmit the data to third parties, or to request that Roche directly transfer your Personal Data to one more third parties;
  • The right to object to the processing of your Personal Data for marketing and other purposes;
  • The right to erasure of your Personal Data when it is no longer needed for the purposes for which you provided it, as well as the right to restriction of processing of your Personal Data to certain limited purposes where erasure is not possible.

To exercise any of these rights, please contact us using the information provided above.

Please note that erasure or restriction of processing is only possible if and to the extent that the processing of Personal Data is based on your consent or our legitimate interests. If data processing is based on consent, note that you have the right to withdraw your consent at any time, but that the withdrawal of your consent does not affect the lawfulness of processing based on consent before its withdrawal. In the event of an erasure request, we may retain a copy of your Personal Data for our record-keeping purposes and to avoid entering your personal data in our systems after your request.

In the event that you believe or have the impression that our data processing does not comply with the GDPR, you are entitled to lodge a complaint with the responsible supervisory authority.

Your Rights If Your Data is Covered by California Law

If you are a California resident as defined by the California Consumer Privacy Act (CCPA), you can find a description of these rights covered in the California Supplemental Privacy Notice. That privacy notice contains information on how to contact Roche to exercise any of your rights under that law.

California Civil Code Section 1798.83 permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please use the contact information provided in the California Supplemental Privacy Notice.

Data Security

Roche and its service providers and collaboration partners take reasonable steps to protect Personal Data we access or receive through this website from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Nevertheless, Roche makes no guarantee as to the security of your Personal Data and disclaims, to the fullest extent permitted by law, all liability and damages caused by loss, misuse, and unauthorized access, disclosure, alteration, or destruction. We recommend that you take any available precautions to protect Personal Data you submit on this website.

Updates to This Privacy Notice

From time to time, we may revise this Privacy Notice. Any such changes to this Privacy Notice will be reflected on this page. Roche recommends that you review this Privacy Notice regularly for any changes. The date on which this notice was last revised is located at the top of this notice